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About MVU

General Orders

  • General Order 165
    This report presents the results of annual inspection and maintenance of electric distribution facilities of the City of Moreno Valley's Electric Utility (MVU) from January 1, 2022 to December 31, 2022.
  • General Order 174
    This report presents the annual inspections and maintenances of the MVU substation facilities from January 1, 2022 to December 31, 2022.

In 2001, the Moreno Valley City Council established the Moreno Valley Utility (MVU). The utility served its first customers on February 6, 2004 in the Promontory Park subdivision at Cactus Avenue and Moreno Beach Drive.

MVU serves over 6,500 customers within its service area.  MVU provides customer service, meter reading, billing, emergency response and other services to new commercial and residential developments located within  Moreno Valley Electric Utility’s service area.

In 2014, the Moreno Valley City Council formed a Utilities Commission to provide additional review for all matters pertaining to MVU. Commissioners are citizen volunteers, appointed by the City Council for three-year terms.

Benefits of a Publicly Owned Utility

  • MVU is a public power utility: owned and operated by the community, locally controlled and managed on a not-for-profit basis. Public power utilities are public service entities and do not serve shareholders. This gives MVU the ability to tailor operations and services to the needs of the local community.  Success is measured by how much money stays within the community, not by how much in dividends stockholders receive.
  • Incentives for Economic Development: MVU offers special incentives for businesses to locate within the Moreno Valley Electric Utility service area. More businesses means more jobs and a greater tax base for the City and its residents.
  • Direct control: every Moreno Valley citizen is an owner with direct say on the utility operations, whether they are serviced by Moreno Valley Electric Utility or not. The City Council is the governing body for the utility, giving citizens the right to participate in the meetings and offer comments. Call 951.413.3001 to obtain information about future City Council meetings.
  • Special services: the City has the authority to structure its utility to provide special services to its customers. This includes the ability to provide programs such as the Energy Assistance Program designed to help income-qualified residential customers, and a full portfolio of conservation incentives for residential and commercial customers.

 

MVU power transformer.
2018 reliability certificate

Excellence in Reliability Awarded to MVU

The American Public Power Association recognizes utilities who are committed to reliable electric service.  Certificates of Excellence in Reliability are awarded to power providers whose outage statistics rank in the top 25% of the national average.  MVU has received this award for seven consecutive years: 2016 | 2017 | 2018 | 2019 | 2020 | 2023

2018 reliability certificate

Safety Award of Excellence Awarded to MVU

The American Public Power Association recognizes utilities with low incidence rates.  MVU received this award in 2022.