Customer Care - Service that Soars

Under the strong leadership of Moreno Valley’s City Council, staff members in all City Departments and Divisions reached new heights to foster economic development and enhance livability in Inland Southern California’s premiere community. This brief report provides a snapshot of how the City of Moreno Valley delivers Service that Soars throughout our community throughout the year.

The City of Moreno Valley is honored to provide unparalleled levels of Customer Care to all residents and businesses in our community. This summary report highlights the City Council’s and staff’s success in these endeavors over the past year, and is also intended to provide a glimpse of the energy and enthusiasm which will guide your City’s efforts over the year to come. Moreno Valley is achieving its destiny as Inland Southern California’s premier community, where our commitment to providing Service that Soars will take the community to new heights in 2016.

We Care - Customer Care Program

Service That Soars Under the strong leadership of Moreno Valley’s City Council, team members in all City Departments and Divisions have soared to new heights to foster economic development and enhance livability in Inland Southern California’s premiere community.

In City Hall, serving the community means providing exceptional customer care. With “Service that Soars” as its mantra, this initiative ensures that an ongoing commitment to customer service is woven into all that we do. The City has set high standards for delivery of quality services, and we also make increased use of technology to help us meet the community’s needs in the most cost effective manner possible. Moreno Valley’s Customer Care program is a training tool for our team that consists of sixteen core standards by which we operate your City.

Customer Service Standards

 

Service That Soars Report

The City of Moreno Valley is honored to provide unparalleled levels of Customer Care to all residents and businesses in our community. This brief report highlights the City Council’s and staff’s success in Customer Care endeavors each year, and is also intended to provide a glimpse of the energy and enthusiasm which will guide your City’s efforts over the year to come. Moreno Valley is achieving its destiny as Inland Southern California’s premier community, where our commitment to providing Service that Soars will take the community to new heights.

 

Moreno Valley Logo

 
 

 

 
Moreno Valley City Hall
14177 Frederick Street
PO Box 88005
Moreno Valley, CA 92552
Phone: 951.413.3000
Hours: Monday - Thursday; 7:30am - 5:30pm
Fridays: 7:30 a.m. to 4:30 p.m.
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